Phone technical difficulties

Unfortunately our new phone system has not been able to go live as anticipated at 10am. We're sorry for the inconvenience we will let you know as soon as we are online! Please continue to call 01235 763451 until then.

For enquiries specifically related to Covid vaccinations, please use our dedicated email address or our dedicated Covid vaccine line 01235 774509.  To see the latest Covid updates - Click here                                                                          

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Digital Services

What is eConsult?

eConsult allows you to quickly and safely get help and advice from your own doctors and GP practice online, for free, from anywhere.

eConsult is a form-based online consultation platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.

To find out more about eConsult click here.  You can also find the link to eConsult on our homepage.

Online Access

You can make use of online services by downloading the NHS app or registering with one of the available online service platforms.  There are several to choose from so it is a good idea to look at what is available before deciding.  Please see the link below to view available services.  Please be aware that the NHS app can only be used on a tablet or mobile phone.  You will have access to repeat prescriptions, health advice and many other services. 

To have further access to your medical record, you are required to complete an application form.  If you are registering with the practice, this can be found in the registration pack however you can download a copy below.  This can be emailed back to us at

Online Services Application Form 

NHS online services - NHS (

AccuRX – Text Message Reminders

You can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service, please fill out the consent form.

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.


New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like to opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.

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