Phone technical difficulties

Unfortunately our new phone system has not been able to go live as anticipated at 10am. We're sorry for the inconvenience we will let you know as soon as we are online! Please continue to call 01235 763451 until then.

For enquiries specifically related to Covid vaccinations, please use our dedicated email address or our dedicated Covid vaccine line 01235 774509.  To see the latest Covid updates - Click here                                                                          

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Online Prescriptions:

If you wish to order repeat prescriptions online, this can be done through whichever Patient Online Access provider you have chosen

  • If you are registered with Patient Access then click here to log in
  • If you are registered with Evergreen Life then click here to log in
  • If you are registered with Dimec then this must be done through their mobile phone app

If you are not registered with any of the above, please contact the surgery or collect a registration form from reception.

The form can be printed here PatientOnlineServices_NSregistrationform.v2.pdf

More information can be found here


If you have any problems with ordering prescriptions online please contact a member of the prescribing team on 01235 763451 or email

Repeat Prescriptions

If you need regular medication you may obtain a repeat prescription from us. Please ensure that you always give us three full working days notice of requiring a repeat prescription.

It is important that we can identify the patient and what is required. We would therefore request that you include the following:

  • Forename
  • Surname
  • Date of Birth
  • Name of the drug as written on the repeat slip (right hand side of script) and the strength (i.e. 500mg)
  • Which Chemist you wish to collect the script from.

In the case of multiple requests, this information must be included for each patient requesting medication. If an item is not for repeat or the doctor wishes to review the patient we will contact you.

Requests for Repeat Prescriptions can be made in several ways:

  • Leave a suitable request in the box provided in reception or in one of the local chemists
  • Post (please ensure request is signed)
  • Internet: you should email the dispensary at (Patients should not use this means to discuss any other clinical matters)
  • You can also order your repeat prescription online via the link at the top of this page (when you use the website please look for the confirmation at the top of the screen to show that your request has been forwarded).

Unfortunately, in the interests of safety, requests for repeat prescriptions cannot be taken verbally over the telephone.

Medication Reviews

Patients on repeat medication will be asked to have a review of these regular medications with a doctor, nurse practitioner or practice nurse at least once a year and notification should appear on your repeat slip. This appointment can initially be a routine telephone appointment with your usual doctor.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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