The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We're now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, you will now automatically be able to see all future information entered on your medical record from 31.10.2023 or from the date you register with the practice. Some people can already access this feature, this won't  change for you.

There is no need to complete an application form for this, simply sign up and follow the instructions to verify your identity.  You will then get enhanced access.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from 31st October 2023 or from the date you register with the practice. For most people, access will be automatic, and you won't need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, please contact us.  Please be aware that a proxy account request must be authorised by your GP.  This can take up to 28 days to process and will require a consent form for anyone over 11 years old.  

The NHS App, website and other online services are all very secure.  You'll  need to make sure you protect your login details. Do not  share your password with anyone as they will then have access to your personal information.

If you do not want to see any part of your health record, or if you would like more information about these changes, please speak to your GP or contact us. You can also read more by going to www.nhs.uk/gp-record.

Registering on the NHS app does not give you access to your whole medical record.  You will need to verifiy your ID before you can view your medical record.  For more information please visit Getting started with the NHS App - NHS App help and support - NHS