Appointments

Configure Appointment Details

Appointments System

Currently, GP appointments are only bookable on the day by calling the practice and selecting option 2.  Nursing appointments, depending on the nature, may be able to be booked in advance however for clarification, please call the practice.  If you are unable to get through on first attempt you can use our callback service which is also available by pressing option 2.  A healthcare professional will call you back to assess your needs and advise you on the next step.   If they feel you need to be seen face to face or by video call, they will arrange your appointment with you at that time. 

If your appointment is not urgent, you can use the e-consult system by clicking on the image opposite.

Click for guidance on using eConsult

If you receive a letter inviting you in for a review then please try to attend if you can. Please wear a mask or a visor when you visit the practice. This is in line with the Practice maintaining Covid safety for all patients and staff.

Extended Hours

We are currently unable to open for extended hours due to the pandemic, please accept our apologies.  

Click here for information about Extended Access Services in South West Oxfordshire.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Chaperones

If you would like a chaperone with you during a consultation or during a procedure please ask the clinician who will be happy to arrange this for you, although if not requested in advance the consultation may need to be postponed if a chaperone is not available. In certain circumstances a clinician may request that a chaperone be present.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

Your GP will assess the urgency of your request and a clinician will visit you at home if deemed appropriate.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also text to cancel your appointment. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). 

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.