Practice News
Non-Emergency Patient Transport
From the 1st April 2025, EMED Patient Care will provide non-emergency patient transport services (NEPTS) to residents* of Buckinghamshire, Oxfordshire, Berkshire West (BOB) and Frimley.
For more information about EMED and the new service in BOB and Frimley please visit www.emedgroup.co.uk/bobf
From the 1st April 2025, bookings for patient transport will be made by calling 0300 777 3333
Do you need help to stop smoking?
StopforLife are working with Newbury Street Practice to provide a Smoking Cessation Clinic, Wednesdays 1500-1830
Who is Eligible?
Any one who is a current tobacco smoker over 12 years old, that lives or works within Oxfordshire and is motivated to stop smoking.
We are currently unable to support quits from those that are exclusively vaping.
What is on offer?
Stop for Life can offer up to 12 weeks of smoking cessation support, this consits of access to free NRT, and Vape Kits, behavoural support and expert advice. This can be delivered in person at the practice, over the phone or via other digital medium – Text/Teams/Zoom etc…
A standard program involved an initial assesment with weekly check ins from the agreed quit date.
How can I refer in?
You can book directly into the service by visiting visit.stopforlifeoxon.org/NewburyStreetPractice .
Email us at referrals.stopforlife@nhs.net
Visit our webiste ww.stopforlifeoxon.org
Call us on 0800 122 3790
New pilot scheme to help patients with autism
The Message in a Bottle scheme is supported by all emergency services and allows people to store essential information about themselves like allergies, medication, emergency contact details, in a recognisable bottle that ambulance crews know to look for.
Working with Buckinghamshire, Oxfordshire and West Berkshire NHS Integrated Care Board, autistic service users, and the Lions Club of Winslow, South Central Ambulance Service NHS Foundation Trust (SCAS) has developed an extra sheet that will highlight to emergency personnel that they are responding to an autistic person.
Emergency situations often cause more stress and anxiety. For autistic people this can make it harder for them to cope with the situation and to share and process information when speaking with emergency services.
For more information visit New pilot scheme to help patients with autism | South Central Ambulance Service
Registering on the NHS app
Dear NSP Patients
We are actively trying to help our patients access the NHS app to make ordering their prescriptions and managing their health record easier. You can register for an NHS app account by downloading the app onto your mobile device or signing up online at https://www.nhs.uk/nhs-services/online-services/nhs-login/
This will allow you to access NHS services such as help and advice however will not give you access to your medical record.
To access your medical record, you are required to complete ID verification on the app. You will be asked to send copies of photo ID and do a live face scan or a video. Once complete you will receive an email confirming your ID has been accepted or that you need to provide more. This comes direct from the NHS and not from the practice. This may not give instant access as it can take some time to complete the set up.
If you are unable to verify your ID for any reason, you can contact us at the practice using the contact us form, found on our website https://accurx.nhs.uk/patient-initiated/k84019 . We may need to confirm your personal contact details and will ask for ID verification by responding to your request which will come as a text message or email. This can either be a driving licence, passport or a screenshot of the confirmation email from the NHS app accepting your ID. Unfortunately the text message has recently been misinterpreted as scam however if you are in doubt, please contact us to check rather than using social media as we are unable to respond to posts.
If you have no photo ID, please let us know and we will contact you to verify your ID in other ways.
We also offer some digital clinics that you can attend for help accessing your record. Please call the practice on 01235 639521 option 2 or complete the contact us form to enquire.
Unfortunately we cannot reset your password for you, this will need to be done by clicking the forgot password on the log in page.
For more detailed information on how to set up an account, please visit https://help.login.nhs.uk/setupnhslogin
You can also contact the NHS technical team view other options on our website https://www.newburystreetpractice.co.uk/access-your-patient-record
Questions and Answers re paperless scripts
Newbury Street Green Practice Initiative
Here are some Q & A’s to reassure patients and guide you to how you can still request your repeat prescriptions. Our change in service is not only to support the practice to going paper free as much as possible, but also to support patient safety and reduce unnecessary wastage of medications. With almost 16,000 patients and rising we have had to streamline our services.
Our patient co-ordinators are available should you still require some support.
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Q: I usually call or go to my local pharmacy to order my repeat prescriptions, what will I do now? |
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A: You can still do this, most of our local pharmacies have the ability to order your medication in electronically on your behalf instead of sending in a paper prescription. |
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Q: How will I order my childs repeat prescription, they don’t have an NHS app as they are too young! |
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A: Parents or guardians can request for their child's record to be linked to their account you can order medication via the NHS app or you could simply complete an admin triage form. Patients aged 11 years and over need to complete a consent form signed by both child and parents which can be downloaded from our website. |
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Q: I support/care for another person e.g. friend/relative, how will I be able to access their information to order a repeat prescription? |
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A: For anyone who cares/supports for another person, you could have proxy access to do this. This is a safeguard for those individuals. Please visit the link below to find out more about getting proxy access or you could simply complete an Admin Triage form via our website |
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Q: I use patient access to order my repeat prescription will this stop? |
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A: There are no plans for this service to cease. You can continue to use this service. |
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Q: what if I have an urgent prescription request, e.g. I have run out of my usual medication and didn’t realise… |
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A: You would need to complete a Patient triage form, you can access these via our website, via your NHS app or you can call the practice and one of our Patient Co-ordinators will help you to do this. |
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Q: I don’t have a smart phone to access my NHS app! |
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A: You can access the NHS app via a computer/laptop/iPad or similar devices, or you could visit or call one of the local pharmacies for them to order your repeat prescriptions. |
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Q: I am having an issue trying to download the NHS app, how can I get help? |
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A: You can book into one of our digital clinics, where we will help you download the NHS app. These are available on the last Friday of each month.
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Q: I usually email the practice, what can I do now? |
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A: For patient safety the email service will stop. You will need to request your repeat prescription in one of the other ways mentioned above, as you have the ability to email, we hope this means you have access to enable one of the other services. |
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Q: I put my paper repeat in the post box outside the practice, can I still do this? |
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A: For patient safety the box will be removed. We often have ‘other’ items posted in the box e.g. urine samples. |
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Q: What if your systems go down? |
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A: We have contingency plans in place for when this happens, however this is usually out of our control and we must tackle these incidents as best we can if they arise, patient safety is always our priority. |
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Q: I usually have my medication in a tray/dosette box can I still have this? |
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A: Yes, you can still have this service. Just order your medication via one of the ways mentioned and the dispensing pharmacy will process this for you in the same way. |
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Q: I still don’t understand, and I am worried, what can I do? |
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A: Our patient co-ordinators are available to talk and support you 8.30 – 6.30 you can do this by telephone or by visiting the practice. |
Message to Our Patients
Dear NSP Patients,
We would like to remind you that due to rules of confidentiality, we are unable to respond directly on the local community FB site we would like to respectfully share this here.
- Thank you to those who have supported us over a very difficult year - we really appreciate those kind words, cards, thank you's and positive reviews.
- If you are unhappy with the service you receive, please use our complaints process instead of airing your views on social media.
- We have a zero-tolerance policy against aggression/violence towards our staff - any threatening behaviour that is deemed to breach this may lead to patients being de-registered with the practice and potentially referral to the Police.
Thank you.
The NSP Team
Newbury Street Practice Patient Guide 2023
Dear NSP Patients,
We are pleased to share with you our updated Practice Leaflet, jampacked with information on the Practice.
We would like to thank our Patient Participation Group for their help reviewing this and hope it is a useful resource for all of our patients.
Paper copies are available in our reception waiting room but here is a link to a digital copy.
Wantage Community Hospital
Did you know you can make appointments at Wantage Community Hospital from the following services:
| Orthoptics | Ophthalmology |
| Eye retinal screening | Eye injection clinic |
| Visual fields clinic | Optometry |
| ENT | Private audiology |
| Adult Mental Health | Talking Space |
| Psychological therapies | Neuro development |
| Health visitors | Healthshare |
| Connect Health | Ultrasound Healthshare |
| Podiatry |
NHS Health Checks
What is an NHS Health Check?
The NHS Health Check is a health check-up for adults in England aged 40 to 74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.
Am I eligible for an NHS Health Check?
The check is for people who are aged 40 to 74 who do not have any of the following pre-existing conditions:
- heart disease
- chronic kidney disease
- diabetes
- high blood pressure (hypertension)
- atrial fibrillation
- transient ischaemic attack
- inherited high cholesterol (familial hypercholesterolemia)
- heart failure
- peripheral arterial disease
- stroke
- currently being prescribed statins to lower cholesterol
- previous checks have found that you have a 20% or higher risk of getting cardiovascular disease over the next 10 years
You should have regular check-ups if you have one of these conditions. Your care team will be able to give you more information about this.
Visit our Common Health Questions page for more information
Achieve Oxfordshire - Gloji Groups
Tired of diet 'rules' and want to learn more about nutrition and behaviour change? Our Gloji Groups programme is written by a team of Dietitians and Behaviour Change experts and will provide you with the knowledge and skills that you need to make healthy changes that last.
Groups are available face to face and online to suit your availaility.
To find out if your eligible or for available groups visit Gloji Groups | Achieve Oxfordshire
You can also find out more about local health groups by visiting our Exercise and Wellbeing page at Self Help and Wellbeing - Newbury Street Practice
Man v Fat Football - Oxfordshire
MAN v FAT Football is football with a difference. Your weight loss progress directly impacts your team’s performance, and together with your teammates, you’ll work to score goals both on and off the pitch.
Even if you haven’t played footie since you were a kid, MAN v FAT Football is a fantastic way of improving your health – and 90% of players lose weight.
For more information and how to sign up visit MANvFAT Football
You can also find out more about local health groups by visiting our Health and Welbeing page at Self Help and Wellbeing - Newbury Street Practice
Resilient Minds Workshop
If you are 16-19 years old and feel like you need a little extra help, why not ask your GP to send you a link to the zoom meeting. This is a free workshop between Abingdon Bridge and your GP surgery. You can be as involved as your want, whatever you are comfortable with.
Grove Fields Park Run
You are invited to join our local parkrun which has just started in the fields behind the practice, it's EVERY Saturday morning at 9am and is for anyone who wants to walk or run 5km. It's always really good fun, there's often a coffee van there, everyone cheers you on and you treat it as your personal challenge.
There were 185 participants yesterday and now is a really great time to start going as there are loads of people there who are just starting out with it.
You need to sign up for free beforehand and print out your barcode which gets scanned at the finish line. You then get emailed your finish time so you know what your target is for next week.
https://www.parkrun.org.uk/grovefields/aboutus/
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About Us.
Grove Fields parkrun is a FREE weekly 5km event for participants of all standards, which takes place every Saturday at 9:00am in Grove Fields, Mably Way, Wantage, OX12 9BN.
