Please request your prescription using one of the following options

• NHS app or other online access platform
• Total Triage/Contact us form, select admin then medication query Contact us about your request (accurx.nhs.uk)
• Contact your local Pharmacy and they will all be able to assist you.  

If you are unable to use any of these options, please contact us on 01235 639521 option 3.

Patients on repeat medication will be asked to have a review of these regular medications with a doctor, nurse practitioner or practice nurse and notification should appear on your repeat slip. This appointment can initially be a routine telephone appointment with your usual doctor.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

For help with health costs for people getting Universal Credit, please visit the NHS website.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a prescription prepayment certificate.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

This leaflet has been designed to give you information about sodium glucose co-transporter- 2 inhibitors (SGLT- 2 inhibitors) and answers some of the questions that you or those who care for you may have about these medicines. It is not meant to replace the discussion between you and your medical team but aims to help you understand more about what is discussed. If you have any questions about the information below, please contact the person who provided you with this leaflet.

Information for patients without diabetes, relatives and carers.

Information for patients with diabetes, relatives, and carers.